Terms of Service

Conditions Of Use

Your use of this website (‘Site’) is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use at any time by posting the revised version of these Terms of Use on the Site. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.

You are responsible for all access to the Site using your Internet connection, even if the access is by another person.

 

Restricted Access

We reserve the right to restrict your access to the Site or any part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If we grant you permission to access a restricted area, we may withdraw that permission at any time and for any reason at our sole discretion (including where you breach any of these Terms of Use or otherwise).

 

Disclaimer

We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Site.

We provide the Site on an ‘as is’ basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we (and any member of our group) expressly exclude:

•          a) all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and

•          b) any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site.

 

The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any statutory rights you may have as a consumer or other statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

 

Intelectual Property Rights

The intellectual property rights in the Site and all of the text, pictures, videos and other content made available on it are owned by us and (without any representation by us) our licensors. You may not print or otherwise make copies of any such content without our express prior written permission.

 

Conditions Of Use

Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not

  1. a) use the Site for any fraudulent or unlawful purpose;

  2. b) use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;

  3. c) impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make;

  4. d) interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks;

  5. e) transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

  6. f) reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;

  7. g) modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;

  8. h) remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;

  9. i) frame or mirror any part of the Site without our express prior written consent;

  10. j) create a database by systematically downloading and storing Site content;

  11. k) use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.

We reserve the right to revoke these conditions either generally or in specific instances.

 

Links To Other Websites

The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.

You may create a link to this Site, provided that:

  1. a) the link is fair and legal and is not presented in a way that is:

  2. i) misleading or could suggest any type of association, approval or endorsement by us that does not exist, or

  3. ii) harmful to our reputation or the reputation of any of our affiliates; and

  4. b) you retain the legal right and technical ability to immediately remove the link at any time, following a request by us to do so.

 

Termination

These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site you will not have the right to bring claims against us or our affiliates, subsidiaries or holding company, with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site.

 

Breaches of Terms & Conditions

Without prejudice to our other rights under these Terms of Use, if you breach these Terms of Use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

 

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us or the group arising out of any breach by you of any provision of these Terms of Use, or arising out of any claim that you have breached any provision of these Terms of Use.

 

Promotional Discounts

Only one discount code can be applied per transaction. Discount codes cannot be used in conjunction with any other discount or voucher codes. Discounts and promotional discount codes offered by the Website are valid only for use as part of a purchase made via the Website or over the phone, unless otherwise stated. Money-off vouchers and voucher or discount codes are not exchangeable for cash and can only be used once per transaction. Money-off vouchers and voucher codes cannot be used in conjunction with any other voucher or voucher code. If you return to us for a refund a product which has been purchased with a discount applied or money-off voucher, we will refund to you only the price paid of that item, irrespective of discounts or money-off vouchers applied to the order. Money-off vouchers and promotional discount codes cannot be used towards delivery charges.

 

Pricing and VAT outside the UK

If you order Products from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. VAT is not charged on orders shipped to geographical areas outside of the EU. 

 

Delivery

Deliveries are made in cooperation with Hermes, Royal Mail and OCS and their international partners. We reserve the right to deliver goods up to 28 days after date of order although we expect to process orders within 1-3 business days. For stock purposes, each item requested constitutes an individual order. We will always attempt to consolidate multiple orders in one shipment. Due to stock and packaging requirements, Products may be shipped over several days and in more than one package.

 

Returns

As long as you have proof of purchase (receipt, confirmation email or order no. will all do), then we will replace the item or give you a full refund, the only exception to our generous returns period is when we are on sale. Full returns terms and conditions can be found on our returns page.

Complimentary products: Please note that if returns are received without complimentary products included with original purchases, a minimum charge of £10 will be deducted from the full refund. This amount is subject to change at any time at our discretion.

 

Promotional Exclusions

Any item which is purchased as part of a multi-buy promotion which is then later refunded will invalidate the offer. If you wish to return one or more items purchased in any multi-buy offer, all items must be returned for a full refund and then the desired item would then need to be purchased at full price.

 

Modifications to the services and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof including our prices) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Privacy Policy. 

We may collect and use information about you in accordance with our privacy policy. You can view a copy of this policy by clicking here.

 

Governing Law and Jurisdiction

These Terms of Use will be governed by and construed in accordance with the laws of England, and the courts of England will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.